Guidance Hub For Families


Guidance Hub about the Nanny Portal Candidates

  • Candidates discover us through personal and client recommendations, our extensive nanny network, targeted training initiatives, connections with local universities, parenting communities, organizational affiliations, our website, networking, and referrals. Our stringent qualification process ensures that only the most suitable candidates move forward.

  • Absolutely! Many of our professional nannies are fluent in second and third languages such as Spanish, French, Mandarin, and American Sign Language. We conduct specialized searches with language and specific education requirements.

    Please be aware that customized searches of this nature may lead to longer search timelines.

  • Absolutely! This is a frequently sought-after service. We have numerous nannies who possess formal training, certifications, and/or extensive experience in working with children who have various support requirements.

  • A nanny from Nanny Portal is dedicated to a comprehensive range of child-related responsibilities that contribute to the child's well-being and growth. These tasks encompass:

    >Vigilant supervision

    >Consistent adherence to daily routines for feeding and playtime

    >Interactive engagement through educational and age-appropriate activities

    >Offering unwavering emotional support and comfort

    >Assisting with personal hygiene and dressing

    >Preparing and serving balanced meals

    >Providing homework assistance

    >Facilitating safe transportation to school and extracurricular activities

    >Fostering imaginative play and outdoor exploration

    >Maintaining transparent communication channels with parents

    >Implementing positive behavior guidance techniques

    >Monitoring health and administering medications if required

    >Ensuring a seamless bedtime routine

    It's crucial to emphasize that a nanny from Nanny Portal tailors their duties to the child's age, developmental stage, and specific family requirements, maintaining an unwavering focus on nurturing and enriching the child's environment.



Guidance Hub about the search and vetting process


Guidance Hub about the placement


Guidance Hub about the Fees and compensation

  • The duration of the search process with Nanny Portal typically spans between 4 to 6 weeks. However, this time frame can vary based on factors such as your responsiveness, candidate availability, geographical location, and any unique or special requirements you may have.

  • Nanny Portal conducts comprehensive background checks on all the nannies they work with, which may include:

    Criminal record checks

    Employment verification

    Education verification

    Reference checks

    SSN verification

    DMV driving record checks

    Registration with trusted registries

    Trustline (California)

    For families hiring a nanny in California through the Nanny Portal agency, we offer the option to enroll the nanny in Trustline on your behalf for an additional fee of $200. This service ensures compliance with California's regulations and can provide peace of mind regarding the nanny's background. If you have any further questions or need assistance, you can contact Trustline directly at 800-822-8490.

  • Certainly, families utilizing the Nanny Portal agency's services have the flexibility to conduct interviews with potential nannies either through virtual platforms like Zoom or through face-to-face meetings. The agency facilitates and arranges these interviews, providing families with options that best suit their preferences and circumstances. This allows families to engage in direct conversations with the nannies, pose specific inquiries, discuss their needs and preferences, and assess compatibility. When opting for a nanny through the Nanny Portal agency, families can ensure an informed decision-making process by conducting interviews to gain a deeper understanding of the nanny's qualifications, background, experience, and personal qualities.

  • Yes, many families and nannies opt for a trial or probationary period following the hiring process. This period offers an opportunity for both parties to evaluate compatibility and confirm that the nanny aligns well with the family's requirements. The duration of the trial period can vary, typically spanning from a few weeks to several months. Throughout this phase, Nanny Portal remains by your side, providing support and guidance as you assess the nanny's performance and suitability for the role. If any concerns or issues arise during the trial period, open communication is encouraged to address them effectively.

  • At Nanny Portal, we provide you with the assurance of a one-year placement guarantee. If, despite everyone's best efforts, the situation doesn't meet your expectations within the first year, we are committed to assisting you in finding a suitable replacement nanny. Your satisfaction and the well-being of your family are our utmost priorities.

    The replacement position must be identical to the first placement in terms of days and hours. The client is responsible for the cost of the background check for the replacement nanny. No monetary refunds are issued after initiating a nanny candidate search. During this time, we stand by your side, ensuring a seamless transition to a new nanny who better matches your needs and preferences.

  • Investing in a nanny is a commitment to your child's growth, your peace of mind, and your family's overall well-being.

    We dedicate our efforts to fostering the success of our nannies and firmly believe that their expertise and experience warrant fair compensation. This should align with the extent of care and support they provide to your family.

    Typically, your investment will encompass:

    A launch fee of $350, initiating the search and securing a year of placement support.

    A one-time placement fee, only 15% of the candidate's total annual compensation, reflecting your selected search level.

    Additionally, be aware that a nanny from the Nanny Portal Agency may expect:

    A minimum hourly rate of $30-$35, adjusted according to the specific skills, role details, and background of our nannies, alongside your expectations and the geographic location.

    Comprehensive benefits including health insurance and/or a healthcare stipend, paid time off, sick leave, and other standard professional privileges.

    At Nanny Portal, we're committed to delivering a nurturing and fulfilling experience for both families and nannies.